The New Telemarketing Part V: Needs Based Selling Empowers Customers To Close Themselves |
Customers prefer to sell themselves, and they do this by being induced to acknowledge three crucial things, says Dr. Gary S. Goodman, President of Customersatisfaction.com, sales, service & success coach, and best-selling author of 12 books and the audio program, "The Law of Large Numbers: How To Make Success Inevitable," published by Nightingale-Conant. According to this popular keynote speaker and radio and TV commentator, once customers have said they have a need, it's important, and they want our help, they close themselves.
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