What Kind of Person Makes The Best Telephone Sales Agent? |
Mark L. was an aspiring TV actor who just started getting good parts on daytime soap operas. Bob H. was solid student, serious, but I could make him laugh. And when I prodded him to do more than his usual best, especially during contests, he dug down deeper and came up with pure gold. Randy T. spent a good deal of time under the hood of his car, his face obscured by the rising smoke of a joint. And Bunny, ah yes, Bunny, was a bunny, cozying her way to one positive reception after the next. All of these unique characters, and many, many more were my top salespeople at Time-Life, recalls this top speaker, best-selling author, crackerjack trainer, and TV and radio expert commentator.
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