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Saturday, 06 September 2008
 
 

"You Don't Look Like I Imagined" - People Meeting After Years Of Doing Business On The Phone

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"You Don't Look Like I Imagined" - People Meeting After Years Of Doing Business On The Phone

When meeting a sales person I'd been dealing with for years on the phone, fax, email but had never met. "Wow, You don't look anything like you sound" was the reaction from both parties. The imagination is a great thing and if I didn't tell someone I was 6' 6" tall, they may have imagined that I was short. It's like listening to a story on the radio where you have to conger up the images in your own mind from what you're being told vs TV or the Movies where they do it all for you. Anyway, I don't want to get off track here. Many people do business via phone, fax, email and never ever meet the person they are dealing with. They each build a trusting relationship with the other person and business happens. Often times they will learn many things about each other. Important dates, crisis, triumphs, graduations, sports, holidays etc. But it is the feeling of trust that is build between these people that cements the relationship and builds the bond so that business can happen.
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