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Saturday, 26 July 2008
 
 

Power Questions that Turn Trouble Makers into Problem Solvers

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Power Questions that Turn Trouble Makers into Problem Solvers

One of the biggest stresses on management is the squeeky wheel that always needs more grease. Some complaints are valid and others are annoying. The gut reaction is to discount, ignore or confront. Instead, try the four power questions turn chronic complainers to empowered problem solvers.
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