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Sunday, 20 July 2008
 
 

Telephone Etiquette

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Telephone Etiquette

Effective communication is a vital part of the success or failure of any business, and while email is a popular way of keeping in touch, the trusty telephone still has an important role to play. Unfortunately, unlike email, you cannot edit your comments or erase something inappropriate in favour of something better. Telephone calls are live, and there is no going back once you have said your piece.
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