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Saturday, 26 July 2008
 
 

Training For ROI

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Training For ROI

Considering that the latest figures show that dealing with poorly performing employees costs businesses in the United States $105 billion each year, that managers spend 14% of their time redoing or correcting the mistakes of others, and, according to a recent consumer study, fifty-seven percent of consumers surveyed identified poor employee training as a leading aspect of service deficiencies, employee training may be one of the most important expenditures a company can make in terms of getting a serious return on their investments.
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