Transforming Organizational Conflict Into Enterprise Growth |
Occasional conflict is a fact of organizational life. There are a variety of reasons why it arises, many of which are normal and natural. However, left unaddressed and unmanaged, conflict will increase business risk and financial loss as well as reduce work performance quality. In circumstances of prolonged tension, employees' vision becomes myopic and their view of the organization's future (and their own future with the organization) becomes blurred. Shortsighted decision making and reactive defensive behaviors damage the company's ability to achieve long-term goals.
With all of these harmful ramifications of something that inevitably occurs in every organization, it behooves leaders to identify all current intrinsic environmental and behavioral factors that contribute to the periodic occurrence of disharmony. Only when you thoroughly and completely understand the systemic sources of disputes throughout your organization can you craft thorough, complete and enduring resolutions to conflicts that will at the same time strengthen the relationship bonds among all affected personnel.
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